Evaluation of Knowledge, Awareness, Preparedness, and Measures among Dental Technicians Attending COVID-19 in Jordan

The Open Dentistry Journal 22 June 2023 RESEARCH ARTICLE DOI: 10.2174/18742106-v17-230619-2022-151



During the pandemic of COVID-19, Jordan imposed strict measures and abandoned selected medical procedures. Due to the high risk of cross-infection among dental team members, dental clinics and laboratories were subjected to definite regulations before being allowed back to work.


This survey aims to assess the knowledge, awareness and preparedness of dental technicians in Jordan regarding COVID-19. Also, to investigate prevention measures for dental technicians working during the COVID-19 pandemic.


A cross-sectional self-administered online survey was distributed electronically as a Google form via social media platforms. The study population consisted of registered dental technicians working in public and private laboratories in Jordan. The questionnaire consisted of a series of questions; demographic characteristics; knowledge and awareness about COVID-19, and the preparedness and measures to practice dental laboratory procedures during the pandemic.


This study included a total of 90 dental technicians (31 females and 59 males); their ages ranged from 22-60 years old. Almost all the participants (90%) were found knowledgeable about COVID-19. Governmental organizations, and visual and social media were the main sources of information. The majority of participants (>85%) encouraged drifting to digital dental technology protocols during COVID-19 pandemic. More than 65% of the participants reported COVID-19 very dangerous and considered themselves in a high risk of COVID-19 transmission.


Most dental technicians have sufficient knowledge about COVID-19. However, most of them are not prepared to deal with impressions, restorations, and dentures of infected/suspected cases. Educational and training programs regarding COVID-19 among dental technicians are significantly needed.

Keywords: Dental technicians, Covid -19, Knowledge, Cross infection measures, Awareness, Preparedness, Infection control, SARs-CoV-2.
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