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Usability and Satisfaction Research of the Perio-based Mobile Application in Healthy, Gingivitis, and Periodontitis Subjects: A Preliminary Study
Abstract
Background
Plaque accumulation in teeth-supporting tissues can lead to periodontitis. Periodontitis worsens due to low Oral Health Literacy (OHL). To address this issue, a Perio-based mobile application was created. To further solidify its implementation, market research is needed to assess its long-term sustainability in Indonesia.
Objective
This study analyzed the effect of age, education, and periodontal status on Perio-based mobile application usability and satisfaction.
Methods
This survey-based research was conducted on 20 women aged 25-55 years who were introduced to the Perio-based mobile application. While a five commands technique did the usability test, the satisfaction test was completed through a validated questionnaire. The data were then statistically analyzed.
Results
Education level significantly affects the level of Perio-based mobile application usability (p= 0.025, Correlation Coefficient:0.478). Further, the Perio-based mobile application was easy to use in the late adult group (36-45 years), undergraduate education, and periodontitis status. The highest satisfaction was seen in the late elderly group (46-55 years), high school education, and the gingivitis group. Age group and periodontal status had no significant effect on application satisfaction; however, a notable association was observed between education level and the usability of test results.
Conclusion
Overall, there were no differences in the results of the application usability and user satisfaction at different ages, educational levels, and periodontal status. Perio-based mobile applications can be improved by developing an iOS version and adding autonomous features.